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~ EQ - EMOTIONAL INTELLIGENCE ~


EQ- Introduction                                                 

The idea for this program started thirty years ago when I was given the task to design a Pre-Release Program at Trenton State Prison in New Jersey.

Raymond Thompson,

OOR President

12/01/2003


Emotional Intelligence                                          


The purpose of this grant was to develop a counseling program that integrated emotional development with cognitive restructuring to alter behavior. 

The idea that inmates leave the prison system without being emotionally prepared for their new role in the community has haunted me since my initial prison experience in 1972 at Trenton State Prison in New Jersey. My initial job was to develop a Pre-Release program for men leaving the system. The program included various components of finding a job, money management and other necessary life skills. There was a small component on family reunification which dealt with the emotions, expectations and thoughts necessary for meeting ones wife, parent, paramour or  child. After over a year of running this program it was clear that the soon to be released inmate had unrealistic expectations concerning his meeting the emotional needs of release. I have carried these thoughts to this day. A recent study by the Pennsylvania Department of Corrections of returning parole violators indicated much the same as I discovered 35 years ago.

For many years I waited for others to understand the emotional needs of the parolee. Cognitive-behavioral as a solution came into existence as a revolutionary form of therapy beginning 30 years ago. It contained Cognitive or thinking skills and Behavioral which is how we act in a situation. Emotions or the feeling toward an event or person had been minimized. For me the balance and interaction of thinking, acting and feeling must be in focus and supportive of one another.                                                                       .

Over five years ago I began to understand there was another type of intelligence other then IQ. There was EQ or emotional intelligence which is an intelligence of feeling to perceive, express, understand and regulate emotions.

In early 2001, I became aware of the Staunton Farm Foundation in Pittsburgh, Pennsylvania, a foundation supporting mental health issues. With their support and backing, the fundamental components for a pilot project were put together, including a group component for social interaction. The client buy in was to be through the development of three goals that would encourage success upon return to the community. The project needed an emotional intelligence test that had been normed to the inmates. An Internal Team with prison and agency personnel was created to monitor the monthly administrative issues for the grant. Also created was an External Team with an outside evaluator to monitor goal achievements and to provide feedback regarding program issues.

Start up for the project began in the summer of 2002. The coordinator was Dr. Holly Moore, of Duquesne University, and the counselor was Jeni Clegg. The one year follow-up of our last client concluded the active participation portion in the fall 2005. Outcome and Process Evaluations will follow in separate portions of this report. Inmates staffed to Operation Outward Reach at SCI-Greensburg where to be test subjects while those staffed to OOR at SCI-Somerset the control testing group.

         ESCAPe (Emotionally Secure Community Adaptation Program) is a counseling program curriculum designed to positively impact the emotionally intelligent behaviors of pre release inmates in order to facilitate their transition from prison to the community.  The program includes individual and group counseling as well as case management and family counseling as needed. Through this counseling process inmates are assisted in developing self-awareness, including how to identify and process emotion, interpersonal skills, effective and appropriate stress responses. Additional areas of focus include adaptability, management of mood, and problem solving skills.  The objective of the program is to work on increasing coping skills that will enable the inmates to build lasting relationships at all levels with employers, neighbors, friends, and family not only to promote their own cognitive, emotional well being and behavior but also the well being of others who are a part of their lives.

The program begins with a pre-test using the BarOn Emotional Quotient Inventory. The BarON EQi is a widely used emotional intelligence assessment tool with composites in the areas of intra- and interpersonal skills, stress management, adaptability and general mood.  The test also has stringent reliability and validity indicators. Although the BarON is used in many schools and businesses, the ESCAPe program is first program to utilize the BarON in a corrections setting. The test had limited use with inmates. Yet, the results of our testing program validated areas of criminogentic need.

Following the BarON pretest, a comprehensive assessment of each inmate is completed using an interview format guided by a biopsychosocial assessment form. The counselor reviews the results of the BarOn and biopsychosocial assessment, including strengths and areas of need. In conjunction with the inmate, three mutually agreeable goals are developed. The inmate pledges to work on these goals during the six-month counseling program as well as during 12 months of follow-up period either still in prison or paroled to the community. Goals are mutually agreed upon, as individual motivation levels are higher toward self-identified needs.  External criticism only serves further entrench individual rationalizations.

After assessment and goal setting are complete, individual counseling occurs at least once per week, more often during crisis situations.  During the weekly counseling sessions, the counselor assists the inmate in addressing their goals, progress and lapses. Of course, this time can also be used to address crisis issues as they occur.

In conjunction with individual counseling, a twenty-four week psychoeducational counseling group reinforces issues related to emotional intelligence.  The group incorporates writing and discussion activities and role playing that cover aspects such as emotions, assertiveness, self-regard, problem solving, goal setting, empathy, relationships responsibility, stress, flexibility, and moods. 

Case management and family counseling issues can also be addressed during individual counseling sessions. The counselor discusses with the inmate obstacles identified during the course of the assessment such as lack of employment/income, housing, transportation, and medical needs. Support may be provided to the inmate in developing healthy support systems and networks.  Studies have shown that determining factors of long-term success for an individual are employment, strong support systems, adequate housing and avoidance of conditions or people that influenced the offense.

Aftercare and follow-up support services would be provided as needed.  The inmate would be able to access the Reentry Counselor via our toll-free phone number for follow-up counseling, problem solving, and/or referral sources to continue to assist with the reduction of obstacles barring his transition to a productive life.

All counseling sessions are fully confidential, enabling the inmate to be open and honest concerning their experiences.  Research supports that authority based counseling relationships are not conducive to honesty. Often, the authority figure is seen as having an influence on the release outcome for the inmate. The ESCAPe program counselor is not involved in the institutional release process in any way, maintaining the confidentiality and integrity of the counselor/patient relationship.

To evaluate the grant the agency hired Dr.Waln Brown to evaluate the process in our meeting the goals of the Staunton Farm Grant.

          In the development of the program a review of the three main models of emotional intelligence, Salovey-Mayer, Goleman and Reuven Bar-On, took place. Salovey-Mayer has E.I as pure intelligence or cognitive ability. Reuven Bar-On and Goleman are both mixed models involving cognitive ability and personality aspects. Goleman’s model focuses on how cognitive and personality influence workplace success while Bar-On’s model indicates the same two has an influence on general well-being. We choose the Bar-On model, test and the test outline for the twenty-four week psychoeducational counseling group’s topics. It seamed like a good fit.

After Dr.Moore and Jeni Clegg began the above program the testing results provided a problem in one respect. The only inmates to be tested where those of the same high custody status which is eligibility for community placement. Realizing this, inmates from SCI-Fayette in different custody status were tested as well. The results helped to norm the Bar-On within a correctional population.

The Principles of Effective Correctional Intervention was used to evaluate only the ESCAPe Manuel in 2004. Missing from this evaluation was a site visit, employee and student interviews, document evaluation and agency design, yet, this evaluation proved helpful as we look forward to redesigning the ESCAPe program.

1.     Principle 1. Target Criminogenic Needs- In the evaluation was a concern that we spent equal time on both criminogentic and social needs. This may well be true, but our philosophy is that self-esteem, anxiety/depression, feelings of personal inadequacy and low socio-economic status do effect criminogenic needs. However in the continued development of ESCAPe there is a value to expanding criminogentic needs areas.

2.    Principle 2: Conduct Through Objective Assessments of Risk and Needs and Target Intervention to High Risk/High Offender Needs.- While there is concern that the Bar-On EQ-I does not appear to target weather an offender will reoffend, there needs to be additional research and norming with other established tools that are predictors of inmate success or failure.

3.    Principle 3: Base Design and Implementation on a Proven Theoretical Model- There is some concern that EI/ emotional intelligence has little or no basis as a theory of criminal offending. Yet in a recent study by the Pennsylvania Department of Corrections, 74% of the PVs indicated on the survey that some sort of dysphoric emotion was the strongest emotion experienced in the last 48 hours preceding the violation.

4.    . Use a Cognitive-Behavioral Approach- While early on in the development of the project we used a definition that indicated EI alone is a non cognitive construct while ESCAPe’s approach is inclusive of cognitive, behavioral and emotional components working together.  There are several differences or enhancements to ESCAPe over and above NIC’s Thinking for a Change. First, there is an assessment process using a standardized test and a biopsychosocial history whose purpose is to understand where the client is or has behaved in the past and the depth of emotional needs. Second, to make the 24 group sessions more meaningful individual counseling and goal setting components. Third, there are follow-up efforts tied to these goals for a year.

5.    Principle 5: Disrupt the Delinquency Network-  Interpersonel skill sessions must be expanded to practice the skills of forming pro-social friendships and avoiding friendships with criminal associates.

6.     Principle 6: Provide Intensive Services-  Effective programs offer services that occupy 40-70 percent of offender’s time the last three to nine months of incarceration. ESCAPe was offered along with the CReW program which is a six month 40hr/week program. No doubt with a redesign ahead and an expansion of the curricula in certain areas and an expansion of single counseling hours there will be an increase in hours. Also program stacking or doing ESCAPe with other programs makes sense. In a pre-release mode our program could be used with both CORE and CWP.

7.     Principle 7: Match Offender’s Personality and Learning Style with Appropriate Program Setting and Approaches- During the initial counseling assessment process the counselor is aware of how and what to deliver to the offender based on testing and interview sessions.

8.     Principle 8: Include a Relapse Prevention Component- With the initial pre-release pilot project there were limitations to relapse prevention since most of the trainees lived in the other end of the state and all efforts where done by telephone. If used in a post release setting at the Day Treatment Program this issue could be resolved. If used in the institution as a pre-release program then counselors in the Day Treatment System could be handed the case upon parole.

9.    Principle 9 Integrate with Community-based Services- Certainly if used in a pre-release or a post release setting a strong aftercare component must be integrated into the approach. However, the program could be rewritten to be used on the housing units to promote positive institutional adjustment and adaptability.

10.   Principle 10: Reinforce Integrity of Services- It goes without saying that to be an effective program organizational development, staff selection, training and development as well as program evaluation must be included and are critical. Operation Outward Reach has just been certified as meeting ethics and accountability standards of the Pennsylvania Association of Non-Profits.

 

While doing research into the development of our ESCAPe program it became necessary to describe our approach in the diagram. We are convinced Thinking, Acting and Feeling must act in tandem with each to be effective. In doing so there will be a positive impact on institutional adjustment and recidivism for all inmates.

Operation Outward Reach entered this process of developing a counseling approach for Pre-Release several years ago and was fortunate enough to get a foundation grant from Staunton Farm for its development. It centered on the idea that emotional needs must be addressed if a person was to be successful in the community. Cognitive-Behavioral therapy indicates that both behavioral and emotional are controlled by thinking. Our program saw it differently in that both cognitive and behavior are immersed in a bath of emotion thus working together.

Operation Outward Reach plans to pursue and advance the construct that emotional intelligence influences both thinking and behavior and that through a harmoniously interaction can success be achieved. In corrections we see several used for this approach. First, there is a need for quick and continuous institutional adjustment. Institutional disciplinary actions can be reduced by having the inmate redirect his or her anger toward positive programming and a positive quicker return to the community. Secondly, both pre and post release use of ESCAPe  will better prepare the inmate for a supported community return. With this in mind we plan to seek monies to develop the curriculum for each area and to practice these concepts.

Raymond Thompson
President
Operation Outward Reach
March 24, 2006